Ombudsperson

Ombudsperson

For Appeal of Final Grade Click here .

For Concern of Instructions Click here .

Are you having difficulty in dealing with an instructor or any instructional staff member? Feeling like you are not being treated with fairness in the classroom? Are your work efforts constantly being overlooked?
Sometimes students find themselves stuck in unforeseeable or unpredictable situations and seek help outside. For these instances, an ombudsperson can be of help in seeing light. We have an onsite ombudsperson who works to serve in your best interests in helping you navigate through problems. We offer assistance in a safe, confidential environment. Get informed of your rights as a student and the grievance procedure of the college.

Some of the problems and issues we can assist with and may not be limited to include; academic misconduct, concerns regarding instructors, credential issues, and grade appeals. As each individual case varies, different approaches and methods may be undertaken. Students are strongly advised to talk to their instructors and/or department heads prior to filling in the application to see the ombudsperson. Our ombuds coordinators are not lawyers and do not provide legal advice and only assist students with their appeals.

Cases are taken from 9:00 am- 4:30 pm during regular business days. Students are recommended to bring and present any supporting case-related documentation. Please allow 1-4 business days for follow-up.

Additionally, some appeals can be initiated in the first two days at the beginning of the Spring 2022 semester. Please contact the Registrar’s Office for assistance at geninfo@langara.ca or by calling 604.323.5241.

Please fill the ombuds application form below:

By submitting this online form, you have given consent to the LSU ombuds office to gather relevant information from the College regarding your appeal. You also give permission to specific College officials to disclose relevant personal information. All information collected by the LSU ombuds office will remain confidential throughout the reviewing process.