For Appeal of Final Grade Click here .

For Concern of Instructions Click here .

Are you having difficulty in dealing with an instructor or any instructional staff member? Feeling like you are not being treated with fairness in the classroom? Your work efforts constantly being overlooked?
Sometimes students find themselves stuck in unforeseeable or unpredictable situations and seek help outside. For these instances, an ombudsperson can be of help in seeing light. We have an onsite ombudsperson who works to serve in your best interests in helping you navigate through problems. We offer assistance in in a safe, confidential environment. Get informed of your rights as a student and the grievance procedure of the college.

Some of the problems and issues we can assist with and may not be limited to include; academic misconduct, concerns regarding instructors, credential issues and grade appeals. As each individual case varies, different approaches and methods may be undertaken. Students are strongly advised to talk to their instructors and/or department heads prior to filling in application to see the ombudsperson. Our ombuds coordinators are not lawyers and do not provide legal advice and only assist students with their appeals.

Cases are taken from 9:00 am- 4:30 pm during regular business days. To fill in an ombuds case application form online please Click here . Students are recommended to bring and present any supporting case-related documentation. Please allow 1-4 business days for follow-up.

Additionally, most appeals can also be initiated in the first week of the Spring 2021 semester. Please contact the Registrar’s Office for assistance at or by calling 604.323.5241.

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