Are you having difficulty in dealing with an instructor or any instructional staff member? Feeling like you are not being treated with fairness in the classroom? Your work efforts constantly being overlooked?
Sometimes students find themselves stuck in unforeseeable or unpredictable situations and seek help outside. For these instances, an ombudsperson can be of help in seeing light. We have an onsite ombudsperson who works to serve in your best interests in helping you navigate through problems. We offer assistance in in a safe, confidential environment. Get informed of your rights as a student and the grievance procedure of the college.
Some of the problems and issues we can assist with and may not be limited to include; academic misconduct, concerns regarding instructors, credential issues and grade appeals. As each individual case varies, different approaches and methods may be undertaken. Students are strongly advised to talk to their instructors and/or department heads prior to filling in application to see the ombudsperson.
Cases are taken in anytime. Students may drop by and fill in application forms which can be retrieved from the front desk reception in room S105 or to fill in an ombuds case application form online Click here . Students are recommended to bring and present any supporting case-related documentation. Please allow 1-4 business days for follow-up.
*Please note- our office will be closed for the winter break and we will resume on Jan 6th.